In our continuing education courses, BRDGES’ faculty emphasize rigorous academic research, practical inter-active experiences, and best practices. We place a high value excellence in our intercultural training for mediators, mediation advocates and all those who practice resolving conflicts, large or small.

All of BRDGES Academy’s continuing education courses are virtual, with only one exception- our video on women and trauma. Across the globe, conflict resolution practitioners wanting to better understand how cultural differences impact conflict resolution are accessing our courses to improve their intercultural skills…… and, to add credentials to their practice. It is easy and inexpensive to share BRDGES cultural insights from the comfort of home or office. This means that all of your global classmates are in digital communication between each other’s computers at a specifically-appointed time and link. Your instructor works with you experientially and online during this class-time period.

BRDGES offers Courses for Continuing Mediation Education (“CME”) or Continuing Professional Development (“CPD”)

We do not conduct initial training to become certified in mediation . However, in many countries, governmental entities require that professionals working in conflict resolution stay current in their professions and practices. Many governments also require their conflict-resolution professionals to continue their education within certain time periods for a number of specified credit hours. For example, for mediators, this is called Continuing Mediation Education (“CME”). For other conflict resolution professionals such as attorneys, judges, arbitrators, human resource specialists, social workers and psychologists, to name a few, BRDGES offers courses on resolving cross-cultural conflict for Continuing Professional Development (“CPD”) credits.


Commercial Mediation – An International Perspective & Imperative

The use of mediation is rapidly growing globally. In the last decade, it has exploded. Mediation’s growth mirrors the rapid expansion of international business as large and small companies in a myriad of countries shift to a worldwide vision. Few are tied to national boundaries. As globally-linked commerce increases, the likelihood of commercial disputes incrementally increases. The use of mediation has increased exponentially to meet international business and commercial dispute resolution needs. This commercial mediation course will focus on the unique skills and processes needed to take advantage of this international growth as an international commercial mediator.

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Cultural Dimensions in Multi-Cultured Dispute Resolutions

This intercultural course is designed to advance, promote and support professionals in negotiation, facilitation, dialogue, mediation, and, litigation, among others, who are working in increasingly diverse and multi-cultured environments. In this online and in-real time, interactive course, participants will be introduced to Intercultural Theories and Models which give an overview of how to avoid stereotyping and misinterpretations when setting up and participating in conflict resolution practices. Course attendees from all over the world will better comprehend culture as a tool to understand and foresee patterns of cultural behaviors in order to help people from different cultures communicate optimally with one another.

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Cultural Intelligence

Cultural Intelligence is a measure of a person’s capacity to function effectively in a multi-cultural environment. Students will learn the importance and fundamentals of being aware of a world view, and how that worldview impacts the professionals and practitioners of conflict resolution, mediators and parties.

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Design Your Very Own BRDGES Course

The world needs to learn more about dealing with multi-cultured conflicts. We offer qualified trainers and teachers a platform to use for relevant teaching courses which will assist in conflict resolution. Contact Lynn Cole at lhc@BRDGESAcademy.com for more information .

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How Religion Informs Conflict Resolution

Religions have presented many challenges to the world but they have also offered positive guidance on life and society. All religions have had some form of the Golden Rule as well as non-dogmatic principles related to peace and harmony. This course will first look at the peaceful principles of each religion, and then consider the principles shared by all religions. These common set of principles can help peace professionals work cross culturally and internationally.

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Emotional Intelligence: A Critical Quality for Dispute Resolution

This online and in-real-time course instructs mediators, attorneys, psychologists, social workers, human resource personnel and all other conflict resolution professionals working in environments having multi-cultured dimensions. Self-awareness, self-reflection and self-regulation, particularly in intercultural contexts, are critical to the effectiveness of professionals working in conflict resolution. In this global classroom, participants will explore these skills through the lens of emotional intelligence and, through the automatic nature of our thought processes and behaviors. Through interactive learning, class participants generally will explore their own emotional intelligence and the implications to their professional activities.

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Engaging Cross-Culturally in Multi-Party Disputes

Globalization has lead to unprecedented changes in how we interact in an increasingly global world which fosters new channels to interact across cultures, ideologies, countries and communities. This course will focus on way and methods to constructively engage multiple perspectives in building consensus on some of the most challenging issues we face. It will introduce tools to engage constructively in multi-stakeholder and cross-cultural contexts in order to build foundational principles and skills for multi party dialogue and multi-stakeholder consensus building in company-community-government issues and public disputes.

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Ethical Principles in Conflict Resolution

As mediation rapidly grows as a profession worldwide, there are developing ethical issues that are universal in nature, such as self-determination and confidentiality. Key ethical questions are current subjects of international discussion, such as whether the parties must act in good faith; or, if and when must a mediator withdraw? These core issues and types of questions will be the subject of in-class exercises and sharing in this unique course with diverse participants. This course is CME approved and meets Florida Supreme Court DRC live and interactive requirements.

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Intercultural Communications in Conflict Resolution

Understanding intercultural communications enhances the ability to avoid language barriers and to work in conflict resolution across cultures, an ability increasingly important in a shrinking world. Negotiators, mediators, litigators, human resource managers, social workers, coaches and counselors, among others, can explore and expand their perceptions and practices by interactively processing how to adjust their own communication styles to the preferred styles of participants from other cultures. Global classmates, in real-time, will learn how communications are affected by cultural differences such as gender, age, class and race and, how other variables of attitudes and behaviors impact conflict-resolution communications. The overall goal of this introductory course is to facilitate multi-cultured communications optimally through active, experiential learning.

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Mediation Through a Trauma Informed Lens

Violence against women (and children) reprehensibly continues as a world dilemma.
As a mediator or conflict resolution practitioner, one must have a basic and clear understanding of how violence embeds in a human being’s psyche as trauma. Understanding how that trauma must be dealt with prior to having any capacity to mediate or learn about conflict resolution is critical. This introductory course will discuss that process and whether women who have suffered the trauma of violence and abuse can capably mediate.

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Mindfulness in the Heat of Conflict: Being Clear and Calm

Being mindful gives class participants the opportunity to respond skillfully to whatever is arising in the moment, even in the heat of conflict. To strengthen your ability to be mindful at work and play, you will be introduced to mindfulness meditation. This 4-hour course increases mental acuity and focus, promotes freedom from habitual judgments and reactions, builds our capacity to be fully present in the moment, lowers stress and promotes clarity and calmness. This highly successful in-person course now moves to the global classroom where virtually anyone anywhere with a computer can learn to pay focused, non-judgment attention to experiences as they unfold. By participating in a series of enjoyable exercises and conflict-related role-plays, you will be introduced to two practical tools of awareness, STOPSI© and Taking STOCK©, co-created by Wohl and Leonard L. Riskin, which help integrate mindfulness into our conflict resolution work and home lives.

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[P]Reflections: Invaluable Benefits of Preparation

As a conflict resolution professional, wherever you are in the world, global experience demonstrates that at least 80% of the work in successful conflict resolution happens before participants even walk into their first meeting together. This online and in-real-time, practical course focuses on the benefits of preparation to both the parties and the professional leading the negotiation, facilitation, mediation, human resource or legal meetings, dialogue, coaching or counseling conflict-resolution sessions. This course delineates step-by-step how skillfully to prepare for dispute resolution environments through the use of interactive exercises. Global participants will learn how to assist multi-cultured parties to clarify their purpose, to reflect on what is most important to them and, how they can bring themselves constructively into the room.

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The Art of Asking Questions

Through questions, it is possible to discover, in the thick of discord, how to free ourselves from its all-consuming grip, how to gain insight into what got us stuck, transform the ways we interact with our opponents, turn criticisms and complaints into openings for improvement, and evolve to higher levels of skill in conflict resolution. Through skillful questions we can begin to move into the heart of conflict and initiate open, honest, vulnerable conversations that allow people to work through their conflicts, where resolution, transformation and transcendence suddenly, inexplicably, exquisitely unfold. All dispute solvers – negotiators, facilitators, mediators, coaches, attorneys, human resource practitioners, psychologists, among many others – can enhance their skills to ask deeper questions that reveal some new element or facet of the problem that unexpectedly transforms it and makes it solvable; that expose its hidden dynamics and suggest new paths forward.

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