BRDGES Academy is the first e-learning academic platform of its kind in the globalization of continuing education and discourse for professionals working in conflict resolution: mediators, conflict, dispute resolution practitioners, human resource professionals, and peace-builders. In the 21st century, those practicing conflict and dispute resolution are increasingly required to effectively interact and operate across continents and cultures. BRDGES Academy was created to meet this demand. Learning how to deal with cultural differences, diversities, and sensitivities is a must for all involved in today’s dispute and conflict resolution practices.

We offer global approaches to learning intercultural skills and competencies:

  • Intercultural skills are essential for necessary to effectively resolve multi-cultured mediation and conflict and disputes of all kinds;
  • Our courses are virtual, online and offered in real-time;
  • Classmates and faculty from around the world share enhanced learning and cultural insights;
  • BRDGES’ provides busy professionals a venue in the comfort of their own office or home to receive innovative training;
  • Participants learn cutting-edge cultural acumen to better adapt to their practices and make them more competitive.
  • BRDGES provides the training to meet today’s global intercultural dispute demands – they are increasing exponentially.


Our Certifications

BRDGES Intercultural Certificate

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The International Mediation Institute ("IMI") Mediator and Mediator (With Inter-cultural Competency) Certifications

IMI is a world-recognized not for profit public interest initiative to drive transparency and high competency standards in the mediation practice across fields, worldwide. BRDGES is approved as both a general and Inter-cultural Qualifying Assessment Program (“QAP”) and (“IC-QAP”) for IMI Certification. By taking and completing BRDGES QAP and Inter-Cultural QAP you can therefore be qualified for IMI Mediator Certification and at the same time the IMI Inter-Cultural Certification. BRDGES offers five modules in order to be assessed for the IMI Inter-Cultural Certification. Four of the five modules can be taken as CME/CPD courses (see below). The fifth certification module is a mediation simulation which must be taken online and is assessed by BRDGES and IMI independent assessors.

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Our Courses

Continuing Mediation Education ("CME") or Continuing Professional Development ("CPD") Courses

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Commercial Mediation – An International Perspective & Imperative

with Lynn H. Cole

The use of mediation is rapidly growing globally. In the last decade, it has exploded. Mediation’s growth mirrors the rapid expansion of international business as large and small companies in a myriad of countries shift to a worldwide vision. Few are tied to national boundaries. As globally-linked commerce increases, the likelihood of commercial disputes incrementally increases. The use of mediation has increased exponentially to meet international business and commercial dispute resolution needs. This commercial mediation course will focus on the unique skills and processes needed to take advantage of this international growth as an international commercial mediator.

Cultural Dimensions in Multi-Cultured Conflict Resolutions

with Ursula Caser

This intercultural course is designed to advance, promote and support professionals in negotiation, facilitation, dialogue, mediation, and, litigation, among others, who are working in increasingly diverse and multi-cultured environments. In this online and in-real time, interactive course, participants will be introduced to Intercultural Theories and Models which give an overview of how to avoid stereotyping and misinterpretations when setting up and participating in conflict resolution practices. Course attendees from all over the world will better comprehend culture as a tool to understand and foresee patterns of cultural behaviors in order to help people from different cultures communicate optimally with one another.

Cultural Intelligence

with Trip Barthel

Cultural Intelligence is a measure of a person’s capacity to function effectively in a multi-cultural environment. Students will learn the importance and fundamentals of being aware of a world view, and how that worldview impacts the professionals and practitioners of conflict resolution, mediators and parties.

Design your very own BRDGES Course

The world needs to learn more about dealing with multi-cultured conflicts. We offer qualified trainers and teachers a platform to use for relevant teaching courses which will assist in conflict resolution. Contact Lynn Cole at lhc@BRDGESAcademy.com for more information

Emotional Intelligence: A Critical Quality for Dispute Resolution

with Kathy Komaroff Goodman & Christine Straw

This online and in-real-time course instructs mediators, attorneys, psychologists, social workers, human resource personnel and all other conflict resolution professionals working in environments having multi-cultured dimensions. Self-awareness, self-reflection and self-regulation, particularly in intercultural contexts, are critical to the effectiveness of professionals working in conflict resolution. In this global classroom, participants will explore these skills through the lens of emotional intelligence and, through the automatic nature of our thought processes and behaviors. Through interactive learning, class participants generally will explore their own emotional intelligence and the implications to their professional activities.

Engaging Cross-Culturally in Multi-Party Public Disputes

with Sarah Daitch

Globalization has lead to unprecedented changes in how we interact in an increasingly global world which fosters new channels to interact across cultures, ideologies, countries and communities. This course will focus on way and methods to constructively engage multiple perspectives in building consensus on some of the most challenging issues we face. It will introduce tools to engage constructively in multi-stakeholder and cross-cultural contexts in order to build foundational principles and skills for multi party dialogue and multi-stakeholder consensus building in company-community-government issues and public disputes.

The Neuroscience of Conflict

with Aleksandra Weber, MD, PhD

This course will focus on social neuroscience to help understand human behavior in conflict. Our brain, as a network of billions of pulsating neurons, does not operate in social isolation. Join BRDGES for an interactive journey through the cutting-edge research of neuroscience from molecular to social, learning more about how our brain operates, how the different structures of the single brain are interconnected and how they relate to other parts of our body. The course will discuss the process within the organism in conflict situations, and how it impacts us as human beings — the way we feel, think and interact. While discussing the collective reality, the course also will analyze individual behavior in the heat of a conflict to assist in one’s daily conflict resolution practice. We approach this complex topic with humor, through examples
and short stories connecting the past, the present and the future.

How Religion Informs Conflict Resolution

with Trip Barthel

Religions have presented many challenges to the world but they have also offered positive guidance on life and society. All religions have had some form of the Golden Rule as well as non-dogmatic principles related to peace and harmony. This course will first look at the peaceful principles of each religion, and then consider the principles shared by all religions. These common set of principles can help peace professionals work cross culturally and internationally.

Intercultural Communications

with Lynn H. Cole

Understanding intercultural communications enhances the ability to avoid language barriers and to work in conflict resolution across cultures, an ability increasingly important in a shrinking world. Negotiators, mediators, litigators, human resource managers, social workers, coaches and counselors, among others, can explore and expand their perceptions and practices by interactively processing how to adjust their own communication styles to the preferred styles of participants from other cultures. Global classmates, in real-time, will learn how communications are affected by cultural differences such as gender, age, class and race and, how other variables of attitudes and behaviors impact conflict-resolution communications. The overall goal of this introductory course is to facilitate multi-cultured communications optimally through active, experiential learning.

Mediation Through a Trauma-Informed Lens (Video)

with Prabha Sankaranarayan and Mary Jo Harwood

Violence against women (and children) reprehensibly continues as a world dilemma.
As a mediator or conflict resolution practitioner, one must have a basic and clear understanding of how violence embeds in a human being’s psyche as trauma. Understanding how that trauma must be dealt with prior to having any capacity to mediate or learn about conflict resolution is critical. This introductory course will discuss that process and whether women who have suffered the trauma of violence and abuse can capably mediate.

Mindfulness in the Heat of Conflict: Being Clear and Calm

with Rachel Wohl

Being mindful gives conflict resolution practitioners (mediators, negotiators, facilitators, coaches, attorneys, arbitrator, human resource personnel, and psychologists – to name a few) the opportunity to respond skillfully to whatever is arising in the moment, even in the heat of conflict. To strengthen your ability to be mindful at work and play, you will be introduced to mindfulness meditation. This 4-hour course increases mental acuity and focus, promotes freedom from habitual judgments and reactions, builds our capacity to be fully present in the moment, lowers stress and promotes clarity and calmness. This highly successful in-person course has been distilled for the global classroom where virtually anyone anywhere with a computer can learn to pay focused, non-judgment attention to experiences as they unfold. By participating in a series of enjoyable exercises and conflict-related role-plays, you will be introduced to Breath Pauses and two practical tools of awareness, STOPSI© and Taking STOCK©, co-created by Wohl and Leonard L. Riskin, which help integrate mindfulness into our conflict resolution work and home lives.

Preflections: Invaluable Benefits of Preparation

with Dave Joseph

As a conflict resolution professional, wherever you are in the world, global experience demonstrates that at least 80% of the work in successful conflict resolution happens before participants even walk into their first meeting together. This online and in-real-time, practical course focuses on the benefits of preparation to both the parties and the professional leading the negotiation, facilitation, mediation, human resource or legal meetings, dialogue, coaching or counseling conflict-resolution sessions. This course delineates step-by-step how skillfully to prepare for dispute resolution environments through the use of interactive exercises. Global participants will learn how to assist multi-cultured parties to clarify their purpose, to reflect on what is most important to them and, how they can bring themselves constructively into the room.

The Art of Asking Questions

with Kenneth Cloke

Through questions, it is possible to discover, in the thick of discord, how to free ourselves from its all-consuming grip, how to gain insight into what got us stuck, transform the ways we interact with our opponents, turn criticisms and complaints into openings for improvement, and evolve to higher levels of skill in conflict resolution. Through skillful questions we can begin to move into the heart of conflict and initiate open, honest, vulnerable conversations that allow people to work through their conflicts, where resolution, transformation and transcendence suddenly, inexplicably, exquisitely unfold. All dispute resolvers – mediators, negotiators, facilitators, coaches, attorneys, human resource practitioners, psychologists and others can enhance their skills by asking deeper questions that reveal some new element or facet of the problem that transforms it and makes it resolvable; or that exposes its hidden dynamics and suggests new paths forward.

MBB-Logo_blue_Tagline1To stand by our mission, we donate a percentage of all proceeds to Mediators Beyond Borders International (MBB), an international 5013(c) not for profit organization. Visit the MBB Website

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Drawing on firsthand experience and sound research, our faculty emphasize rigorous, academic research combined with relevant best practices for mediators and other mediation advocates.

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