FAQ

What do I need to connect to the virtual classroom?

Connecting to the virtual classroom is easy! All it takes is a working computer (mac or windows) with a good internet connection and a microphone (many computers have this built in, but you can purchase a cheap one online that should work just fine!). It is also reccomended that you have headphones and that your internet is of reasonable speed. If you can’t watch a youtube video without it stopping constantly, you may have connection issues.

Do I need to download anything?

You need a program called “Adobe Flash”. Most of you will already have it downloaded. To check if you have it or not and install it if you don’t, click HERE.

I want to be sure this is going to work, will you help me?

YES! Contact us and we will do our best to help you with any issues you are experiencing and get a test run set up with you just to be safe.

How do I participate live when I am not in Americas time zone?

We will make sure you know the local time the course will take place. In case you don’t see your time zone on the website, please don’t hesitate to contact us.

How long is one credit hour?

One credit hour equals 50 minutes. Therefore, if a session has 4 credit hours, the actual course time will be 200 minutes. Faculty may choose to take a break in between or give you some time to work on an assignment, which is why we usually state full hours for each session.

What language is used?

The course language is English. As of now we do not offer courses in other languages.

What happens if my computer freezes?

If your computer freezes and you can no longer take part in the session, restart it and then re-join the session. If you have difficulties re-connecting, contact us. We always have someone on stand-by during our sessions to help you with technical issues.

Is there an opportunity to contact the other participants in the class after the course is over?

Absolutely. We encourage participants to stay in contact, thereby extending their networks. We will provide all participants with the course syllabus a few days before the course starts, this will include the contact addresses of those participants who give us permission to share them with the class.