The Art of Listening

We will distinguish hearing from listening neurologically. Active listening is a critical skill of conflict resolution practitioners. Together, we will interactively explore listening strategies and technique to develop the most important aspect of communications.

Dates & Times

There are no upcoming events at this time.

Please note: Class is limited in size. Class registration closes one week before registration.

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Who can take these courses?

Anyone who is currently a mediator or wants to help others transform their relationships and resolve conflicts more successfully. This course will also be valuable for attorneys, judges, paralegals and others involved in the mediation process.

Lynn H. Cole, Esq.
Lynn H. Cole, Esq.

Ms. Cole is a former President and Chair of the Board Mediators Beyond Borders International and has been a force for mediation over the past several decades. In 1990 as Chair of the Civil Justice Reform Act Commission, she recommended to the Federal Judges in the Middle District of Florida use of mediation in their civil case management process. They accepted and became the first Federal District to do so. During that same time, she worked with the (now called) Florida Supreme Court Dispute Resolution Center to set up the first state court related mediation program in the United States. She is a Mediation Specialist who has worked and lived in developing rule-of-law countries, Bulgaria, Jordan, Kosovo, and Sri Lanka. She is a full-time domestic and international mediator and mediation trainer who is Harvard-trained and mediation certified by the Florida Supreme Court and, internationally, by the International Mediation Institute (“IMI”) in The Hague. LynnCole.com

Aleksandra Weber, MD, PhD
Aleksandra Weber, MD, PhD

As a medical doctor, Dr. Weber has been negotiating and bridging diversity across healthcare sectors and beyond during the past 30 years of her professional career. She has been involved in mediation for almost 15 years and has served a board member of the EUCON - European Institute for Conflict Management and Business Mediation - for over several years. She was an initiator of the ADR, Mediation and Negotiation Group for Healthcare and Life Sciences in Germany and published a book on mediation for healthcare in 2011. Dr. Weber, currently based in Germany near Munich, is a practicing psychiatrist and psychotherapist. She also works as a mediator and a consultant. www.mediation-weber.net

Completion of this course earns four (4) credit hours of  interactive, virtual classroom time.

199.00 US Dollars
Or other foreign currency equivalent at current rates

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