[P]Reflections: Invaluable Benefits of Preparation – Second Fall Course (First Session)

As a conflict resolution professional, wherever you are in the world, global experience demonstrates that at least 80% of the work in successful conflict resolution happens before participants even walk into their first meeting together. This online and in-real-time, practical course focuses on the benefits of preparation to both the parties and the professional leading the negotiation, facilitation, mediation, human resource or legal meetings, dialogue, coaching or counseling conflict-resolution sessions. This course delineates step-by-step how skillfully to prepare for dispute resolution environments through the use of interactive exercises. Global participants will learn how to assist multi-cultured parties to clarify their purpose, to reflect on what is most important to them and, how they can bring themselves constructively into the room.

Click here and scroll down to register