Cultural Dimensions in Multi-Cultured Dispute Resolutions – Session 1 (March 8, 2024)

This intercultural course is designed to advance, promote and support professionals in negotiation, facilitation, dialogue, mediation, and, litigation, among others, who are working in increasingly diverse and multi-cultured environments. In this online and in real-time, interactive course, participants will be introduced to Intercultural Theories and Models which give an overview of how to avoid stereotyping […]

Cultural Dimensions in Multi-Cultured Dispute Resolutions – Session 2 (March 9, 2024)

This intercultural course is designed to advance, promote and support professionals in negotiation, facilitation, dialogue, mediation, and, litigation, among others, who are working in increasingly diverse and multi-cultured environments. In this online and in real-time, interactive course, participants will be introduced to Intercultural Theories and Models which give an overview of how to avoid stereotyping […]

Emotional Intelligence: A Critical Quality for Dispute Resolution – Session 1 (15 March, 2024)

This online and in-real-time course instructs mediators, attorneys, psychologists, social workers, human resource personnel, and all other conflict resolution professionals working in environments having multi-cultured dimensions. Self-awareness, self-reflection, and self-regulation, particularly in intercultural contexts, are critical to the effectiveness of professionals working in conflict resolution. In this global classroom, participants will explore these skills through […]

Emotional Intelligence: A Critical Quality for Dispute Resolution – Session 2 (March 16, 2024)

This online and in-real-time course instructs mediators, attorneys, psychologists, social workers, human resource personnel, and all other conflict resolution professionals working in environments having multi-cultured dimensions. Self-awareness, self-reflection, and self-regulation, particularly in intercultural contexts, are critical to the effectiveness of professionals working in conflict resolution. In this global classroom, participants will explore these skills through […]

Intercultural Communications in Conflict Resolution – Session 1 (March 22, 2024)

Understanding intercultural communications enhances the ability to avoid language barriers and to work in conflict resolution across cultures, an ability increasingly important in a shrinking world. Negotiators, mediators, litigators, human resource managers, social workers, coaches, and counselors, among others, can explore and expand their perceptions and practices by interactively processing how to adjust their own […]

Intercultural Communications in Conflict Resolution – Session 2 (March 23, 2024)

Understanding intercultural communications enhances the ability to avoid language barriers and to work in conflict resolution across cultures, an ability increasingly important in a shrinking world. Negotiators, mediators, litigators, human resource managers, social workers, coaches, and counselors, among others, can explore and expand their perceptions and practices by interactively processing how to adjust their own […]

Preflection: The Invaluable Benefits of Preparation – Session 1 (April 5, 2024)

This online, experiential, real-time, course focuses on the benefits of preparation to both the parties and the professional leading the negotiation, facilitation, mediation, human resource or legal meetings, dialogue, coaching or counseling conflict-resolution sessions. Through the use of interactive exercises, workshop participants will practice and reflect on how to prepare parties and themselves to achieve […]

Preflection: The Invaluable Benefits of Preparation – Session 2 (April 6, 2024)

This online, experiential, real-time, course focuses on the benefits of preparation to both the parties and the professional leading the negotiation, facilitation, mediation, human resource or legal meetings, dialogue, coaching or counseling conflict-resolution sessions. Through the use of interactive exercises, workshop participants will practice and reflect on how to prepare parties and themselves to achieve […]

The Magic in Mediation: From Revenge to Apology, Forgiveness, and Reconciliation – Session 1 (April 16, 2024)

In this new three-hour course by Dr. Ken Cloke, you will recognize that every conflict, no matter how trivial, points us toward a crossroads in our lives. One road leads toward anger, fear, confrontation, bitterness, and revenge, and draws us into quarrels over the past.  A second leads us toward empathy, acceptance, honesty, collaboration, and […]

The Magic in Mediation: From Revenge to Apology, Forgiveness, and Reconciliation – Session 2 (April 17, 2024)

In this new three-hour course by Dr. Ken Cloke, you will recognize that every conflict, no matter how trivial, points us toward a crossroads in our lives. One road leads toward anger, fear, confrontation, bitterness, and revenge, and draws us into quarrels over the past.  A second leads us toward empathy, acceptance, honesty, collaboration, and […]