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October 2020

Preflections: Invaluable Benefits of Preparation – Session 1 of 2

Thursday, October 15 @ 11:30 am - 1:00 pm EDT
$199.00
[P]Reflections: Invaluable Benefits of Preparation

As a conflict resolution professional, wherever you are in the world, global experience demonstrates that at least 80% of the work in successful conflict resolution happens before participants even walk into their first meeting together. This online and in-real-time, practical course focuses on the benefits of preparation to both the parties and the professional leading the negotiation, facilitation, mediation, human resource or legal meetings, dialogue, coaching or counseling conflict-resolution sessions. This course delineates step-by-step how skillfully to prepare for dispute…

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Preflections: Invaluable Benefits of Preparation – Session 2 of 2

Friday, October 16 @ 11:30 am - 1:00 pm EDT
$199.00
[P]Reflections: Invaluable Benefits of Preparation

As a conflict resolution professional, wherever you are in the world, global experience demonstrates that at least 80% of the work in successful conflict resolution happens before participants even walk into their first meeting together. This online and in-real-time, practical course focuses on the benefits of preparation to both the parties and the professional leading the negotiation, facilitation, mediation, human resource or legal meetings, dialogue, coaching or counseling conflict-resolution sessions. This course delineates step-by-step how skillfully to prepare for dispute…

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The Art of Asking Questions – Session 1 of 2

Thursday, October 22 @ 12:30 pm - 2:30 pm EDT
$199.00
Asking questions in dispute resolution

Through questions, it is possible to discover, in the thick of discord, how to free ourselves from its all-consuming grip, how to gain insight into what got us stuck, transform the ways we interact with our opponents, turn criticisms and complaints into openings for improvement, and evolve to higher levels of skill in conflict resolution. Through skillful questions we can begin to move into the heart of conflict and initiate open, honest, vulnerable conversations that allow people to work through…

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The Art of Asking Questions – Session 2 of 2

Thursday, October 29 @ 12:30 pm - 2:30 pm EDT
$199.00
Asking questions in dispute resolution

Through questions, it is possible to discover, in the thick of discord, how to free ourselves from its all-consuming grip, how to gain insight into what got us stuck, transform the ways we interact with our opponents, turn criticisms and complaints into openings for improvement, and evolve to higher levels of skill in conflict resolution. Through skillful questions we can begin to move into the heart of conflict and initiate open, honest, vulnerable conversations that allow people to work through…

Find out more »

November 2020

Mediating the Pandemic, Politics, Police and Racism

Wednesday, November 4 @ 12:30 pm - 2:30 pm EST
$199.00
Asking questions in dispute resolution

In this two-hour course, you will learn important lessons mediators can learn from the conflicts we are experiencing regarding the pandemic, racism, politics, and policing? How we have handled them — personally, relationally, professionally, organizationally, socially, economically, and politically, and how might we have handled them better? How do we conduct meaningful discussions of highly contentious, values-based topics without degenerating into pointless diatribes? How do we build trust between adversaries in difficult circumstances where time is limited, history is long,…

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Implicit Biases: Awareness and Management in Conflict Resolution – Session 1 of 2

Thursday, November 5 @ 11:00 am - 1:00 pm EST
$199.00
Implicit Bias training online

Biases are unfair personal opinions that influence one’s judgment, whether explicit (conscious) or implicit (unconscious). They impact the information one hears and considers as well as how one interprets that information. Left unchecked, biases impair one’s ability to think critically, and can prevent critical thinking altogether. This course will explain why and how self-awareness is a necessary first step in reducing biases. Class participants will learn to understand of implicit biases, one’s own self-awareness, and the implications of both processes…

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Intercultural Communications – Session 1 of 2

Friday, November 6 @ 12:00 pm - 2:00 pm EST
$199.00
Intercultural Communications Image

Understanding intercultural communications enhances the ability to avoid language barriers and to work in conflict resolution across cultures, an ability increasingly important in a shrinking world. Negotiators, mediators, litigators, human resource managers, social workers, coaches and counselors, among others, can explore and expand their perceptions and practices by interactively processing how to adjust their own communication styles to the preferred styles of participants from other cultures. Global classmates, in real-time, will learn how communications are affected by cultural differences such…

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Intercultural Communications – Session 2 of 2

Saturday, November 7 @ 11:00 am - 1:00 pm EST
$199.00
Intercultural Communications Image

Understanding intercultural communications enhances the ability to avoid language barriers and to work in conflict resolution across cultures, an ability increasingly important in a shrinking world. Negotiators, mediators, litigators, human resource managers, social workers, coaches and counselors, among others, can explore and expand their perceptions and practices by interactively processing how to adjust their own communication styles to the preferred styles of participants from other cultures. Global classmates, in real-time, will learn how communications are affected by cultural differences such…

Find out more »

Implicit Biases: Awareness and Management in Conflict Resolution – Session 2 of 2

Thursday, November 12 @ 11:00 am - 1:00 pm EST
$199.00
Implicit Bias training online

Biases are unfair personal opinions that influence one’s judgment, whether explicit (conscious) or implicit (unconscious). They impact the information one hears and considers as well as how one interprets that information. Left unchecked, biases impair one’s ability to think critically, and can prevent critical thinking altogether. This course will explain why and how self-awareness is a necessary first step in reducing biases. Class participants will learn to understand of implicit biases, one’s own self-awareness, and the implications of both processes…

Find out more »

December 2020

Mediating the Pandemic, Politics, Police and Racism

Friday, December 4 @ 12:30 pm - 2:30 pm EST
$199.00
Asking questions in dispute resolution

In this two-hour course, you will learn important lessons mediators can learn from the conflicts we are experiencing regarding the pandemic, racism, politics, and policing? How we have handled them — personally, relationally, professionally, organizationally, socially, economically, and politically, and how might we have handled them better? How do we conduct meaningful discussions of highly contentious, values-based topics without degenerating into pointless diatribes? How do we build trust between adversaries in difficult circumstances where time is limited, history is long,…

Find out more »
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