Self-awareness, self-reflection, and self-regulation, particularly in intercultural contexts, are critical to the effectiveness of mediators and more generally those involved in conflict resolution processes. In this class, we will explore these skills in the mediation context through the lens of emotional intelligence and the automatic nature of our thought processes and behaviors to support a […]

Self-awareness, self-reflection, and self-regulation, particularly in intercultural contexts, are critical to the effectiveness of mediators and more generally those involved in conflict resolution processes. In this class, we will explore these skills in the mediation context through the lens of emotional intelligence and the automatic nature of our thought processes and behaviors to support a […]